Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Clark

Wellsburg,WV

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Kroger's Pharmacy
02.2020 - 04.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Collected co-payments or full payments from customers.
  • Resolved third-party billing, computer system and customer service issues.

Lifeguard

Brooke High School
09.2017 - 05.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Entered water immediately to pull struggling swimmers to safety.

Nurses Aide

Anns Country Retreat
11.2017 - 02.2020
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Summer Helper

Wheeling Nippon
05.2015 - 08.2015
  • Handled heavy lifting for work in hot and humid summer conditions.
  • Prepared activity areas with supplies and mandated safety gear.
  • Observed packing operations to verify conformance to specifications.

Education

No Degree - Medical Coding

Eastern Gateway Community College
Steubenville
05.2024

High School Diploma -

Brooke High School
Wellsburg, WV
05.2015

Skills

  • Proper Labeling Procedures
  • Assisting Pharmacists
  • Drug Storage Procedures
  • Patient Education
  • Problem-Solving Skills
  • Team Collaboration
  • Medicare and Medicaid Processes
  • Insurance Claim Processing Software
  • Critical Thinking
  • Active Listening
  • Time Management
  • Microsoft Outlook
  • FDA and HIPAA Compliance
  • Billing and Reimbursement Software
  • Drug Utilization Review
  • Patient Record Maintenance Software
  • Organization and Prioritization
  • Learning Strategies
  • Payment Processing
  • Updating Medication Histories
  • Patient Confidentiality

Certification

  • CPhT - Certified Pharmacy Technician
  • First Aid/CPR Certified

Timeline

Pharmacy Technician

Kroger's Pharmacy
02.2020 - 04.2023

Nurses Aide

Anns Country Retreat
11.2017 - 02.2020

Lifeguard

Brooke High School
09.2017 - 05.2020

Summer Helper

Wheeling Nippon
05.2015 - 08.2015

No Degree - Medical Coding

Eastern Gateway Community College

High School Diploma -

Brooke High School

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Brooke Clark