Brooke Crabtree
Laurel,MT
Summary
Orderly and committed Administrative journeyman offering articulated skills in customer relations and resilience to handle challenges of fast-paced training. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks to support the overall mission.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Montana Air National Guard
Great Falls, MT
08.2022 - Current
- 120th Mission Support Group Commander Support Staff
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Composed correspondence, reports and meeting notes
- Scheduled appointments, meetings and events for management staff
- Summarized and analyzed data from sources to create detailed documents, reports and high-level presentations to cultivate a culture of continuous improvement
- Aligned HR policies with DOD, federal, and local regulations
- Maintained open and productive communication between the 120th Mission Support Group and the squadron units with Military personnel organizations
Treatment Plan Coordinator
Brewer Dental Center
Billings, MT
04.2022 - Current
- Communicated with patients to ensure quality of care and develop care plans
- Facilitated communication between patients, medical and administrative staff, and regulatory agencies
- Corresponded with insurance companies to verify patient needs and eligibility for products or services
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance
Administrative Helper
Montana Air National Guard
Great Falls, MT
01.2022 - 07.2022
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Routed contracts, agreements, and invoices through proper signature process
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors
- Drafted agendas, meeting notes, and other documents to enhance collaborative process
Specialty Shop Manager
Scheels
Great Falls, MT
06.2018 - 04.2020
- Mens Sportswear, Fashion, and Swimwear Specialty Shop Manager
- Company selected to attend SCHEELS UNIVERSITY in Fargo ND In July of 2019
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy
- Built and maintained sound business relationships with vendors and suppliers
Education
Organizational Leadership
Airman Leadership Schoool
Beale, AFB, CA09-2023
Administration
USAF Administration Journeyman
Distance Learning06-2023
Administration
USAF Administration Apprentice
Biloxi, MS01.2022
Fire Protection
USAF Fire Protection Academy
San Angelo, TX11.2020
Basic Military Training
United States Air Force
San Antonio, TX07.2020
High School Diploma -
Charles M Russell
Great Falls05.2018
Some College (No Degree) - Emergency Medical Terminology
Montana State University - Great Falls College of Technology
Great Falls, MT05.2018
Skills
- Executive support
- Human Resources
- PII/CUI Security
- Data Base systems
- Coordinating itineraries
- Workflow Management
- Meeting Support
- Correspondence Preparation
- Professional Information Dissemination
- Customer Service
- Postal Operations
- Problem and Procedure resolution
Affiliations
- MTANG Excellence Nomination: nominated for the 120th Montana Air National Guard Airman of the Year (2021)
- John L. Levitow Award recipient: Highest military honor to receive for enlisted personnel; ranked top 1% in class and leadership skills
- Rope of the month - oversaw 357 students assigned to the 312 TRS/ Fire protection academy; Awarded certificate from the 17th Training group Commander for outstanding academic performance, military bearing, attitude, and contribution to the training mission (2020)
- POC/Director of Electronic Files transfer- file transfer on a DoD base wide computer system to an updated filing system involving the 120th Civil Engineering squadron to include over 2,000 secure files affecting 50+ military personnel (2022)
- Excellence recognition (Military Certification): April 16th 2023, September 11th 2020, November 24th 2021 and August 2021
Certification
- DoD, Administration Journeyman
- DoD, Derivative Classification
- DoD, Administration Apprentice
- DoD, Cyber Awareness
- DoD, Identifying and Safeguarding Personally Identifying information
- DoD, Controlled Unclassified Information
- DoD, FEMA Certifications
- DoD, Basic Military Training
Timeline
Administrative Assistant
Montana Air National Guard
08.2022 - Current
Treatment Plan Coordinator
Brewer Dental Center
04.2022 - Current
Administrative Helper
Montana Air National Guard
01.2022 - 07.2022
Specialty Shop Manager
Scheels
06.2018 - 04.2020
Organizational Leadership
Airman Leadership Schoool
Administration
USAF Administration Journeyman
Administration
USAF Administration Apprentice
Fire Protection
USAF Fire Protection Academy
Basic Military Training
United States Air Force
High School Diploma -
Charles M Russell
Some College (No Degree) - Emergency Medical Terminology
Montana State University - Great Falls College of Technology
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