Summary
Overview
Work History
Education
Skills
Certification
References
Timeline

Brooke Cusick

Ventura,CA

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Property Manager/Realtor

Cusick Property Management
01.2011 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Prepared monthly owner statements and scheduled regular maintenance, major repairs, and capital improvement projects.

Account Manager

Old Republic Title
02.2008 - 02.2011
  • Addressed problems with accounting, billing, and escrow service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Handled expense account and reached monthly quota.
  • Developed and implemented strategies to increase client retention.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.

Education

Ventura College, Ventura, CA

Currently completing education to take Broker's exam.

High School Diploma -

Ventura High School, Ventura, CA
06.1998

Skills

  • Property Accountability
  • Accurate Property Valuation
  • Property Service Contract Administration
  • Valid California Driver's License
  • Real Estate License

Certification

  • Certified Property Manager
  • Real Estate License
  • Taking brokers exam 2023

References

References available upon request.

Timeline

Property Manager/Realtor - Cusick Property Management
01.2011 - Current
Account Manager - Old Republic Title
02.2008 - 02.2011
Ventura College - ,
Ventura High School - High School Diploma,
Brooke Cusick