Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Dease

Bay Minette

Summary

Recognized for enhancing customer satisfaction through personalized service and effective communication. Honest and dependable, I consistently maintained cash handling accuracy while fostering a welcoming environment, contributing to exceptional customer experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Banker

United Bank
09.2024 - 03.2025
  • Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
  • Complied with regulatory, legal and ethical requirements to protect bank assets.
  • Maintained high levels of cash handling accuracy, ensuring proper documentation and adherence to compliance requirements.
  • Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
  • Increased customer satisfaction by providing personalized banking solutions and exceptional customer service.

Barista

7 Brew
02.2024 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.

Server

Pizza Hut
08.2023 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Deploma -

Baldwin County High School
Bay Minette, AL
05.2024

Skills

  • Cash handling
  • Customer service
  • Risk assessment
  • Regulatory compliance
  • Effective communication
  • Honest and dependable

Certification

•Microsoft Word

•Microsoft PowerPoint

Timeline

Retail Banker

United Bank
09.2024 - 03.2025

Barista

7 Brew
02.2024 - 08.2024

Server

Pizza Hut
08.2023 - 01.2024

Deploma -

Baldwin County High School
Brooke Dease