Summary
Results-driven professional with a proven track record in productivity and efficient task completion. Expertise in customer relationship management and sales strategy development. Demonstrated ability to enhance customer satisfaction and meet organizational objectives. Strong communication and teamwork skills foster success in dynamic environments.
Overview
4
4
years of professional experience
Work History
Real Estate Agent
Keller Williams
NE Ohio
07.2023 - Current
- Oversaw real estate transactions from initiation to closing, ensuring compliance with legal standards.
- Developed and executed marketing strategies, including advertising campaigns and open houses.
- Analyzed investment opportunities through detailed evaluations of financial reports for long-term clients.
- Maintained accurate CRM database for prospective customers, enhancing outreach effectiveness.
- Resolved customer issues promptly, resulting in significant boosts in satisfaction ratings.
- Advised clients on market conditions and pricing strategies to support informed decision-making.
- Cultivated key industry relationships through responsiveness and comprehensive market knowledge.
Sales Representative/Customer Service
Verizon
Stow, Ohio
08.2021 - 08.2023
- Promoted company products at trade shows, conferences, and various events.
- Managed business accounts to ensure sustained growth and profitability.
- Trained and mentored sales personnel to enhance performance and achieve targets.
- Engaged customers through effective interpersonal skills to identify needs and close sales.
- Collaborated with management to develop strategies for improving customer service standards.
- Maintained accurate transaction records between customers and company representatives.
- Provided technical support to customers by addressing inquiries about product features.
Education
Marketing
Ohio Real Estate License
Skills
- Customer relationship management
- Time management
- Data analysis
- CRM software proficiency
- Integrity and ethics
- Business development
Timeline
Real Estate Agent - Keller Williams
07.2023 - Current
Sales Representative/Customer Service - Verizon
08.2021 - 08.2023
LIM College - , Marketing
Hondros College - , Ohio Real Estate License
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