Brooke Eadie
Magnolia,TX
Summary
Adept at enhancing customer experiences and streamlining service workflows, I leveraged my exceptional customer service and cash handling skills at Krawfish Kai. By fostering warm relationships and efficiently managing multiple tables, I significantly contributed to a positive dining atmosphere and operational excellence, embodying a strong work ethic and guest engagement focus.
Overview
3
3
years of professional experience
Work History
Server
Krawfish Kai
Montgomery, Tx
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Angry Elephant
Magnolia, Tx
11.2022 - 06.2023
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Tree House Cafe
Magnolia, TX
06.2021 - 04.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor Of Aviation - Aviation Science
Liberty University
Lynchburg, VAMagnolia High School
Magnolia, TX05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Cleanliness standards
Timeline
Server
Krawfish Kai
02.2024 - Current
Server
Angry Elephant
11.2022 - 06.2023
Server
Tree House Cafe
06.2021 - 04.2022
Bachelor Of Aviation - Aviation Science
Liberty University
Magnolia High School