Brooke Eder
Rosenberg,TX
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Richmond State Supported Living Center
09.2023 - Current
- Organized and sanitized spaces to maintain patient safety.
- Maintained comprehensive progress notes to observe client successes, concerns, and changes in conduct.
- Assisted clients with daily living needs to maintain general wellbeing.
- Help de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Assistant Manager
Howdy Hot Chicken
01.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High School Diploma -
B. F. Terry HighSchool
Rosenberg, TX05.2020
Timeline
Direct Support Professional
Richmond State Supported Living Center
09.2023 - Current
Assistant Manager
Howdy Hot Chicken
01.2021 - Current
High School Diploma -
B. F. Terry HighSchool
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