Brooke Elmore
Ocean View,HI
Summary
Dynamic Laundry Team Lead at Kona Coast Vacations with a proven track record in coaching and mentoring, enhancing team performance, and ensuring workplace safety. Skilled in quality control and employee engagement, I foster a collaborative environment that drives excellence and operational efficiency. Committed to maintaining high standards and promoting a positive workplace culture.
Overview
10
10
years of professional experience
Work History
Laundry Team Lead
Kona Coast Vacations
08.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Monitored inventory levels and conducted routine cycle counts.
Coffee Farm Work
Kona Hills LLC
01.2022 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
All-Rounder
Patz Pies
09.2015 - 10.2019
- Worked well in a team setting, providing support and guidance.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Education
Ka'u High
Pāhala, HISkills
- Attention to detail
- Coaching and mentoring
- Performance improvement
- Quality control
- Workplace safety
- Equipment maintenance
- Deadline management
- Employee training
- Employee engagement
- Problem-solving
- Teamwork and collaboration
- Team supervision
Timeline
Laundry Team Lead
Kona Coast Vacations
08.2023 - Current
Coffee Farm Work
Kona Hills LLC
01.2022 - 08.2023
All-Rounder
Patz Pies
09.2015 - 10.2019
Ka'u High
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