Brooke Endy
BILLINGS
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Billings Clinic
01.2023 - Current
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Server Shift Leader
Commons 1882
06.2021 - 12.2023
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals, such as upselling certain items and addressing product availability and other communication concerns.
Rehab Technician
Advanced Care Hospital Of Montana
06.2020 - 04.2021
- Established collaborative relationships with patients through consistent and meaningful communication.
- Communicated back to nurses and therapists regarding patient performance and condition.
- Assisted in patient care activities such as transferring patients to and from departments by wheelchair, answered telephones, and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Maintained medicine and equipment inventory, issued supplies to staff, and notified personnel to procure more stock.
Laboratory Technician
Energy Laboratories Inc.
05.2016 - 12.2019
- Performed routine lab and department maintenance to keep area clean and orderly.
- Operated essential laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave, and evaporator.
- Registered and prepared samples for general analytical testing through data entry, weighing, and physical homogenization.
- Collected and performed analytical testing on in-process products.
- Prepared and assured accuracy of standards and reagents needed for analyses.
Education
Bachelor of Arts - Biology
Carroll College
Helena, MT08.2021
Skills
- Verbal and Written Communication
- Attention to Detail
- Instructional Strategies
- Quick Learner
- Motivated
Affiliations
Tortle Products, LLC.
Certification
CPR Certification
Timeline
Certified Medical Assistant
Billings Clinic
01.2023 - Current
Server Shift Leader
Commons 1882
06.2021 - 12.2023
Rehab Technician
Advanced Care Hospital Of Montana
06.2020 - 04.2021
Laboratory Technician
Energy Laboratories Inc.
05.2016 - 12.2019
Bachelor of Arts - Biology
Carroll College
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