Brooke Fay

• Processed incoming documentation for accuracy and compliance with company standards.
• Assisted in maintaining inventory records using company-specific software systems.
• Collaborated with team members to streamline workflow and improve processing efficiency.

• My job was to answer the phone, write up work estimates needed for vehicle repairs and always give detailed and thorough information on what they needed for clear understanding.I’d make sure to do follow up Emails and phone calls, filing, and payroll.
• Edited and proofread written materials for clarity and accuracy.

My job was to assist customers with their needs with any custom glassware product for their events.

It was my job to provide updates on their shipment as well as completion of orders.

I handled invoicing and would occasionally help with payroll along with answering emails and taking care of end of the day filing task.

In addition I would always handle distraught customers when their product had not arrived in time for scheduled events and handling high emotion situations with tact.