Brooke Figueiredo
Tucson,AZ
Summary
Detail-oriented professional with extensive experience in guest engagement and exceptional communication skills, ready to bring expertise in seating arrangements and customer service to a Hostess role. Skilled in multitasking and maintaining cleanliness to ensure an inviting atmosphere. Permanently relocated in Tucson and eager to support and grow with a dynamic team while enhancing guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess/Busser
Uptown Burger
Catalina Foothills, AZ
01.2026 - Current
- Greeted and seated guests, ensuring prompt and welcoming service.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen staff to relay guest preferences and dietary restrictions.
Crew Member
Raising Canes
Tucson, AZ
11.2024 - 12.2025
- Delivered exceptional customer service by efficiently taking and processing orders during peak hours.
- Collaborated with team members to maintain a clean and organized work environment.
- Assisted with inventory management by monitoring stock levels and restocking supplies as needed.
Head Hostess
Nickey's On the Bay
Bay Shore, NY
05.2023 - 08.2025
- Coordinated seating arrangements and managed waitlists to optimize guest flow and satisfaction.
- Trained and mentored new host staff to maintain high service standards and efficiency.
- Collaborated with kitchen and service teams to ensure seamless communication during peak hours.
Camp Counselor
Crestwood Country Day Camp
Melville, NY
05.2023 - 08.2025
- Led daily camp activities, fostering teamwork and promoting a positive environment for campers.
- Developed engaging lesson plans that enhanced camper participation and skill development in various activities.
- Monitored camper safety and well-being, addressing concerns promptly to maintain a secure environment.
Crew Member
Tropical Smoothie
Huntington, NY
12.2021 - 05.2023
- Prepared beverages according to recipes to maintain quality and consistency for customer satisfaction.
- Maintained cleanliness and organization of workstations, promoting a safe and efficient environment.
Education
Bachelor of Science (B.S.) - Human Development Candidate
University of Arizona
Tucson, AZ05-2028
High School Diploma - undefined
Cold Spring Harbor High School
Cold Spring Harbor, NY06-2024
Skills
- Customer service
- Detail-oriented
- Phone etiquette
- Cleaning and sanitation
- Greeting guests
- Patience and empathy
- Customer service expertise
Certification
- Food Handler's Permit
- Driver's License
Timeline
Hostess/Busser
Uptown Burger
01.2026 - Current
Crew Member
Raising Canes
11.2024 - 12.2025
Head Hostess
Nickey's On the Bay
05.2023 - 08.2025
Camp Counselor
Crestwood Country Day Camp
05.2023 - 08.2025
Crew Member
Tropical Smoothie
12.2021 - 05.2023
High School Diploma - undefined
Cold Spring Harbor High School
Bachelor of Science (B.S.) - Human Development Candidate
University of Arizona