Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brooke Fisher

St. Petersburg,FL

Summary

Proven to excel in fast-paced environments while leveraging sales expertise and organizational ability at Hi Hospitality Group to enhance service delivery, significantly boosting customer satisfaction. My tenure at North Florida Integrative Medicine honed my team development skills, achieving streamlined patient care processes. Renowned for reliability and hospitality service expertise with consistently exceeding employer expectations without compromising quality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Hi Hospitality Group
10.2021 - Current
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Medical Assistant Intern

North Florida Integrative Medicine - Dr. Akey
05.2021 - 08.2021
    • Scheduled appointments and tests to coordinate patient care.
    • Collected histories, vitals, and current complaints via patient interviews.
    • Welcomed patients and inquired about wellbeing since last treatment.
    • Created and prepared patient charts accurately for clinics and medical professionals.
    • Obtained client medical history, medication information, symptoms, and allergies.
    • Filtered through incoming and outgoing patient information including pictures, new patient paperwork, referrals. Etc. While organizing and sending it to the right recipient

Server

Texas Roadhouse
08.2019 - 08.2021
    • Worked with POS system to place orders, manage bills, and handle complimentary items.
    • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
    • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

Bachelor of Science - Applied Physiology And Kinesthesiology

University of Florida
Gainesville, FL
08.2021

Skills

  • Sales expertise - communication and interpersonal skills used with knowledge on topics to enhance sales and overall experience
  • Organizational ability - consistently multitasking while setting a hierarchy of priority of tasks to be completed
  • Hospitality service expertise - keeping morals high even during aggravated situations; staying level-headed in distressing environments with mindfulness in providing quality care
  • Highly reliable - excellent at time management, handling multiple tasks with guaranteed satisfaction, and picking up new skills with ease
  • Team training and development - able to transfer knowledge and guide others to build their skills while constantly strengthening proficiency

Certification

  • National Registry of Emergency Medical Technicians License - Since October 2019
  • Certified BLS and CPR

Timeline

Bartender

Hi Hospitality Group
10.2021 - Current

Medical Assistant Intern

North Florida Integrative Medicine - Dr. Akey
05.2021 - 08.2021

Server

Texas Roadhouse
08.2019 - 08.2021

Bachelor of Science - Applied Physiology And Kinesthesiology

University of Florida

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Brooke Fisher