Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Geraci

Amherst

Summary

Looking to continue my career working as a Pharmacy Technician. Reliable, top-notch associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Walgreens
North Tonawanda, NY
06.2025 - Current
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Maintained inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
  • Educated patients on medication usage, potential side effects, and adherence strategies.
  • Processed prescription orders using Walgreens' pharmacy management system efficiently.

Store Associate

Brand Bar
Amherst, NY
09.2023 - 06.2025
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Customer Service Specialist

Dicks Sporing Goods
Amherst, NY
08.2021 - 08.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Cross-trained and backed up other customer service managers.

Education

Pharmacy Student

University At Buffalo
Buffalo, NY
2027

High School Diploma -

Kenmore East High School
Tonawanda, NY
2023

Skills

  • Customer Service
  • Payment Processing
  • Retail Merchandising
  • Friendly and Helpful
  • Store Opening and Closing
  • HIPAA compliance
  • Pharmaceutical calculations
  • Drug inventory control

Timeline

Pharmacy Technician

Walgreens
06.2025 - Current

Store Associate

Brand Bar
09.2023 - 06.2025

Customer Service Specialist

Dicks Sporing Goods
08.2021 - 08.2023

High School Diploma -

Kenmore East High School

Pharmacy Student

University At Buffalo