Looking to continue my career working as a Pharmacy Technician. Reliable, top-notch associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Walgreens
North Tonawanda, NY
06.2025 - Current
Assisted pharmacists in preparing and dispensing medications accurately.
Maintained inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
Educated patients on medication usage, potential side effects, and adherence strategies.
Processed prescription orders using Walgreens' pharmacy management system efficiently.
Store Associate
Brand Bar
Amherst, NY
09.2023 - 06.2025
Maintained tidy and organized store to comply with cleanliness standards.
Greeted customers, helped locate merchandise, and suggested suitable options.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Customer Service Specialist
Dicks Sporing Goods
Amherst, NY
08.2021 - 08.2023
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Handled customer inquiries and suggestions courteously and professionally.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Cross-trained and backed up other customer service managers.