Brooke Hartman
Tucson,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Barista
Starbucks
Tucson, AZ
04.2025 - Current
- Prepared handcrafted beverages following Starbucks recipes and standards.
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Maintained cleanliness and organization of workstations
- Worked alone for long periods of time
- Trained new baristas on beverage preparation and customer interaction techniques.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Team member
Target
Tucson, AZ
09.2024 - Current
- Assisted customers with product selections and inquiries.
- Maintained cleanliness and organization in sales floor/backroom areas.
- Operated cash register and processed customer transactions efficiently while making worthwhile connections.
- Lifted more than 50lbs+ up and down ladders
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Crew Member
Wendys Fast Food
Kingman, Arizona
01.2024 - 07.2024
- Prepared food items according to safety and quality standards.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of dining area and food preparation stations.
- Assisted team members with stocking supplies and inventory management.
- Followed safety protocols to ensure a secure working environment.
- Engaged with customers to enhance their overall dining experience.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Drove team success by quickly completing assigned tasks.
Education
Kingman High School
Kingman, AZSkills
- Beverage preparation
- Cash register operation
- Customer service
- Inventory management
- Food safety compliance
Certification
- Food handler certified
- Excel windows certified
Timeline
Barista
Starbucks
04.2025 - Current
Team member
Target
09.2024 - Current
Crew Member
Wendys Fast Food
01.2024 - 07.2024
Kingman High School