Brooke Herlocker
Summary
Dynamic Clinical Care Manager with a proven track record at Vital Caring Home Health, excelling in care coordination and quality improvement. Enhanced patient outcomes through evidence-based protocols and fostered interdisciplinary collaboration. Skilled in clinical documentation and empathetic communication, effectively reducing hospital readmissions and boosting patient satisfaction.
Experienced with clinical care management, ensuring comprehensive patient care and support. Utilizes strong organizational and communication skills to coordinate with healthcare teams effectively. Knowledge of regulatory compliance and care protocols, facilitating high standards of patient care.
Overview
12
12
years of professional experience
Work History
Clinical Care Manager
Vital Caring Home Health
09.2021 - Current
- Reduced hospital readmissions with comprehensive discharge planning and follow-up support for patients and families.
- Enhanced interdisciplinary collaboration for optimal patient care through regular team meetings and case conferences.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Improved patient outcomes by implementing evidence-based clinical care protocols and guidelines.
Registered Nurse Field Case Manager
Vital Caring Home Health
03.2020 - 09.2021
- Evaluated patient progress regularly, adjusting care plans as needed to optimize results.
- Streamlined communication between patients, families, and healthcare providers, ensuring accurate information exchange.
- Boosted patient satisfaction rates through empathetic listening and addressing concerns proactively during case management meetings.
- Managed a caseload of diverse patients with various diagnoses while maintaining accurate documentation in electronic medical records systems.
LVN Field Nurse
At Home Healthcare
09.2018 - 03.2020
- Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.
- Provided high-quality wound care, reducing the risk of infection and promoting timely healing.
- Mentored new LVN hires through the orientation process, sharing expertise to support their integration into the team successfully.
LVN Field Nurse
1st Choice Home Health
02.2015 - 09.2018
- Performed routine evaluations of each patient's status, needs, and preferences.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Demonstrated strong clinical judgment by assessing symptoms quickly and prioritizing appropriate interventions accordingly.
LVN Charge Nurse
Rock Creek Health and Rehab
09.2013 - 01.2015
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
- Oversaw patient conditions, administered medicine, performed interventions and took detailed records.
- Promoted continuity of care by maintaining comprehensive medical records and updating physicians on significant changes in patients'' conditions.
Education
Associate of Applied Science - Nursing
Excelsior College
Albany, NY09-2019
Vocational Nursing Certification -
Northeast Texas Community College
Mt. Pleasant, TX08-2013
Skills
- Healthcare management
- Care coordination
- Quality improvement
- Clinical documentation
Timeline
Clinical Care Manager
Vital Caring Home Health
09.2021 - Current
Registered Nurse Field Case Manager
Vital Caring Home Health
03.2020 - 09.2021
LVN Field Nurse
At Home Healthcare
09.2018 - 03.2020
LVN Field Nurse
1st Choice Home Health
02.2015 - 09.2018
LVN Charge Nurse
Rock Creek Health and Rehab
09.2013 - 01.2015
Associate of Applied Science - Nursing
Excelsior College
Vocational Nursing Certification -
Northeast Texas Community College
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