Brooke Hodges
Big Island,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Server
Red Lobster
Christiansburg, VA
08.2023 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
Server
Huddle House
Bedford, VA
07.2019 - 08.2023
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Science - Agribusiness Management
Virginia Tech
Blacksburg, VA05.2026
Skills
- Suggestive Selling
- Cash Handling
- Sales Expertise
- Food Sales and Promotion
- Social Perceptiveness
- Great understanding of basic office applications including Microsoft office (word, excel,, powerpoint)
Timeline
Server
Red Lobster
08.2023 - Current
Server
Huddle House
07.2019 - 08.2023
Bachelor of Science - Agribusiness Management
Virginia Tech