Brooke Horn
Seymour,IN
Summary
Professional with strong experience in overseeing residential programs. Skilled in staff management, crisis intervention, and program development. Known for effective team collaboration and consistently achieving results. Adaptable and dependable, excelling in dynamic environments with focus on client care and operational efficiency.
Overview
9
9
years of professional experience
Work History
Program Supervisor
Sevita Health
05.2024 - 11.2024
- Coordinated community outings for residents, enriching their lives through social interaction and integration into the local area.
- Increased resident satisfaction by actively addressing concerns and promptly resolving issues as they arose.
- Maintained a safe living environment for residents through routine inspections and adherence to safety protocols.
- Prepared client meals according to any dietary needs or restrictions
- Fostered a supportive and compassionate living environment through regular communication with residents and their families.
- Administered clients any medications according to records
Kitchen Manager
Casey's
05.2021 - 02.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Warehouse Worker
Lowes Distribution Center
12.2020 - 04.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 75 pounds.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Cashier
Walmart
10.2018 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Took on extra duties including constructing displays and stocking inventory
Associate
Subway
08.2015 - 01.2016
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Prepared inventory to be served to public
- Performed routing cleaning duties and conducted regular inspections ensure adherence to cleaning standards
Education
High School Diploma -
Madison Consolidated High School
Madison, IN06-2015
Skills
- Staff training
- Staff development
- Document management
- Operational leadership
- Document management skills
- Program optimization
- Training coordination
- Report preparation
- Financial administration
- Sales growth
Timeline
Program Supervisor
Sevita Health
05.2024 - 11.2024
Kitchen Manager
Casey's
05.2021 - 02.2024
Warehouse Worker
Lowes Distribution Center
12.2020 - 04.2021
Cashier
Walmart
10.2018 - 11.2019
Associate
Subway
08.2015 - 01.2016
High School Diploma -
Madison Consolidated High School
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