Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brooke Jacobs

Stanwood

Summary

Evergreen Beauty College cosmetology student with experience in guest services reception, possessing skills in customer service, problem-solving, and multitasking. Strengths include strong verbal communication, a professional demeanor, and the ability to handle stressful situations calmly. Contributed significantly to enhancing guest satisfaction in previous roles by ensuring their needs were met promptly and courteously.

Overview

2
2
years of professional experience

Work History

Guest Services Receptionist

Studio 5 Glam Co
Arlington
11.2024 - Current
  • Greeted guests warmly and provided information about services and amenities.
  • Assisted with check-in and check-out processes for a smooth guest experience.
  • Coordinated reservations and ensured accuracy in booking details for guests using Meevo.
  • Maintained cleanliness and organization of the reception area to enhance visitor experience.

Barista

Coastal Vie
Stanwood
03.2024 - 11.2024
  • Prepared and served a variety of coffee beverages to customers.
  • Maintained cleanliness and organization of the coffee shop environment.
  • Assisted customers with menu selections and answered product questions.
  • Handled cash register transactions and processed payments accurately.
  • Restocked inventory and supplies to ensure availability of products.

Bakery Worker

Stanwood Cupcakes
Stanwood
05.2023 - 12.2023
  • Provided excellent customer service during sales transactions and inquiries.
  • Maintained cleanliness and organization of bakery at all times.

Education

High School Diploma -

Stanwood High School
06-2025

Evergreen Beauty College
Mount Vernon, WA

Skills

  • Guest relations
  • Organization skills
  • Team collaboration
  • Proficient in using Meevo booking software

Accomplishments

  • National Honor Society Student at SHS
  • 3.8 High School GPA
  • SHS Varsity Girls Swim Team Captain
  • Recipient of WIAA Outstanding Student Athelete Award

Timeline

Guest Services Receptionist

Studio 5 Glam Co
11.2024 - Current

Barista

Coastal Vie
03.2024 - 11.2024

Bakery Worker

Stanwood Cupcakes
05.2023 - 12.2023

High School Diploma -

Stanwood High School

Evergreen Beauty College

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