Brooke Kline
Noblesville,IN
Summary
Resourceful Installation Coordinator bringing 5 years of proven success in coordinating security system installations. Handles issues proactively to mitigate risks and maintain schedules. Works with internal and on-site teams to resolve concerns and sustain customer satisfaction.
Overview
8
8
years of professional experience
Work History
Installation Coordinator
Johnson Controls
Indianapolis, IN
08.2019 - Current
- Coordinated over 2,500 installations of new equipment and systems in accordance with customer specifications and requirements.
- Managed more than 10 high level accounts, ensuring all necessary resources were available for successful installations, including personnel, materials, tools, and equipment.
- In a 5 year period, advanced from a Strategic Account Coordinator to a Work Cell Coordinator, as well as promoted to a Data Coordinator and Strategic Account Specialist handling customer data changes and service requests.
- Conducted pre-installation meetings to review plans and schedules with customers and internal teams.
- Provided technical support to an average of 10 technicians daily during the installation process as needed.
Safety Specialist
Indiana Testing (ITI)
Indianapolis, IN
10.2018 - 08.2019
- Oversaw the pre-employment process for CDL truck drivers for over 500 companies - including drug screenings, criminal background checks and motor vehicle records.
- Handled over 20 new driver applications and back ground checks daily - including working one on one with the new hire as well as emailing and calling their hiring company and previous companies.
- Started as a front desk assistant for the CEO of the company and worked my way to the Safety Specialist position.
Advanced Energy Plan
University of Indianapolis
Indianapolis, Indiana
10.2016 - 04.2017
- Worked with the Mayor of Indianapolis, Greg Ballard, as well as 10 other students to create an advanced energy plan for the state of Indiana.
- Conducted 5 public community outreaches where we spoke about our ideas to the citizens of Indiana on how to use energy more efficiently and make our environment more sustainable.
Education
Some College (No Degree) - Environmental Sustainability
Univeristy of Indianapolis
Indianapolis, INSkills
- Field support
- Blueprint Reading
- Customer Service
- Deadline Management
- Technical knowledge
Timeline
Installation Coordinator
Johnson Controls
08.2019 - Current
Safety Specialist
Indiana Testing (ITI)
10.2018 - 08.2019
Advanced Energy Plan
University of Indianapolis
10.2016 - 04.2017
Some College (No Degree) - Environmental Sustainability
Univeristy of Indianapolis
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