Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Kozak

Los Angeles,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Self taught in multiple industries with an ability to adapt and enhance interpersonal skills.


Overview

32
32
years of professional experience

Work History

Owner/Operator for Ruby Jane Estate Sales

Self-employed
01.2014 - Current
  • Developed and maintained strong relationships with clients and customers, resulting in repeat business and referrals.
  • Managed all aspects of the business from start to finish including financial, marketing, staging, organization, advertising and research.
  • Exceptional knowledge in antiquities, art and memrobillia dating back to the early 1800's.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.

Bartender/Manager

Taco Surf
06.2009 - 06.2014
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
  • Streamlined bar operations for increased efficiency in detail and presentation.
  • Increased overall revenue with creative drink promotions and themed events/holidays.
  • Improved staff performance through comprehensive training programs and regular feedback sessions.
  • Self motivated with a high energy level to accommodate high customer volume with a lively and dynamic atmosphere.

A Moments Notice/Mobile Notary

Self Employed
02.2003 - 01.2006
  • Increased client satisfaction by providing efficient and accurate notary services for various documents mainly home loan documents.
  • Ensured compliance with state regulations through meticulous attention to detail in reviewing and verifying signer identification.
  • Managed appointment scheduling, resulting in timely service for clients and optimal use of work hours.
  • Excellent communication and time management skills.
  • Ability to adapt to customer and clients needs.

Property Manager Assistant

Preferred Property Management
01.2001 - 01.2004
  • Enhanced tenant/owner's satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Managed the upkeep of residential and commercial properties.
  • Managed property finances and collected payments from tenants.
  • Inspected vacant units, completed repairs, planning renovations and vendors.
  • Assisted in the eviction process enforcing the rules of occupancy.
  • Managed the front office including calls, emails and faxes.

Teller/Loan Processor

Long Beach City Employees Federal Credit Union
04.1992 - 12.2000
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Gathered information for loan application, collected data, assest, salaries, debts and job employment status.
  • Collaborated effectively with other departments as needed to resolve outstanding issues to complete the needs of our clients.

Education

Associate of Arts - Criminal Justice, Interior Design, Liberal Arts

Long Beach City College
Long Beach, CA
06.2003

Skills

  • Customer Relations
  • Attention to Detail
  • Multitasking Abilities
  • Marketing
  • Website building
  • Organization
  • Written Communication
  • Time Management
  • Analytical and Critical Thinking
  • Dependable and Responsible
  • Flexible and Adaptable
  • Organizational Skills
  • Knowledge in antiquities
  • Appraisals in estate liquidation
  • Sensitive to the needs and emotions of others

Timeline

Owner/Operator for Ruby Jane Estate Sales

Self-employed
01.2014 - Current

Bartender/Manager

Taco Surf
06.2009 - 06.2014

A Moments Notice/Mobile Notary

Self Employed
02.2003 - 01.2006

Property Manager Assistant

Preferred Property Management
01.2001 - 01.2004

Teller/Loan Processor

Long Beach City Employees Federal Credit Union
04.1992 - 12.2000

Associate of Arts - Criminal Justice, Interior Design, Liberal Arts

Long Beach City College
Brooke Kozak