Brooke Krohman
Florence,KY
Summary
I am a professional with high standards and a results-driven approach, prepared for role of Elementary School Teacher. I am skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills. The skill set that I have built over the last 16 years has prepared me to be an asset to your elementary school as I transition my career into education through The University of the Cumberlands Option six program.
Overview
16
16
years of professional experience
Work History
Office Manager
IOSS
Crescent Springs, KY
07.2019 - Current
- Spearheads daily operations across two locations
- Orchestrates marketing initiatives, fostering increased client engagement
- Streamlined office processes, enhancing productivity
- Overcame logistical hurdles, ensuring seamless operations
- Strategically planned for business growth, boosting practice reputation
- Manages all patient and insurance invoicing
- Assists with collecting and reviewing time sheets for payroll
- Follows up on all past due accounts
- Processes overdue accounts to the collection's agency
Bookkeeping/Sales
More Than A Carpenter
07.2019 - 04.2023
- Led client meetings to identify project needs, enhancing satisfaction and engagement.
- Strengthened customer relationships through clear communication and strategic planning.
- Coordinated project planning, ensuring successful execution and client satisfaction.
- Presented detailed project analyses, facilitating informed decision-making.
- Supported bookkeeping tasks, improving financial accuracy.
Office Manager
Tri-State Oral Surgery
Hebron, KY
09.2010 - 07.2019
- Spearheads daily operations across two locations
- Orchestrates marketing initiatives, fostering increased client engagement
- Streamlined office processes, enhancing productivity
- Overcame logistical hurdles, ensuring seamless operations
- Strategically planned for business growth, boosting practice reputation
- Manages all patient and insurance invoicing
- Assists with collecting and reviewing time sheets for payroll
- Follows up on all past due accounts
- Processes overdue accounts to the collection's agency
- Led 12-member team across two sites for optimal operations
- Enhanced scheduling efficiency for two practitioners
- Managed financials including payroll and reconciliation
- Effectively resolved patient grievances, increasing retention
- Minimized unpaid claims through efficient insurance verification
- Streamlined office operations, enhancing workflow efficiency and team productivity.
Education
Bachelor of Science - Sociology
Northern Kentucky University
01-2015
Master of Arts - Elementary Education (P-5)
The University of The Cumberlands
2027
Skills
- Multi-email management
- Multi-office management
- Microsoft Excel
- Microsoft Word
- Customer service
- Accounts Payable/Receivable
- Group and individual instruction
- Critical thinking
Timeline
Office Manager
IOSS
07.2019 - Current
Bookkeeping/Sales
More Than A Carpenter
07.2019 - 04.2023
Office Manager
Tri-State Oral Surgery
09.2010 - 07.2019
Bachelor of Science - Sociology
Northern Kentucky University
Master of Arts - Elementary Education (P-5)
The University of The Cumberlands