Brooke Lattimore
Stigler,OK
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and leadership teams.
Overview
17
17
years of professional experience
Work History
Owner
Triple L Enterprises, LLC Dba Akins Store
2020.12 - Current
- Assist with managing day-to-day small business operations, including overseeing personnel schedules and handling customer inquiries as needed.
- Develop and maintain strong relationships with customers, resulting in repeat business.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
- Collaborate with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Manage financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
- Establish strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.
- Optimize store/restaurant layout for efficient use of space while maintaining an inviting atmosphere that encouraged customer browsing and purchases.
Chief Operating Officer
Stigler Health And Wellness Center, Inc.
2007.10 - Current
- Oversee day-to-day operations across multiple departments and service lines to keep organization running smoothly while streamlining workflows and meeting business goals.
- Mentor team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Promote a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
- Enhance company reputation by establishing strong relationships with patients, team members, partners, and stakeholders.
- Championed the adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
Education
MBA - Business Management
Northeastern State University
Tahlequah, OK05.2004
Bachelor of Business Administration - Business Management
University of Oklahoma
Norman, OK05.1998
Skills
- Relationship Building
- Verbal and written communication
- Project Management
- Operations Management
- Strategic Planning
- Consulting
- Team Leadership
- Change Management
- Corporate Governance
- Process Improvement
- Public Speaking
- Vendor Relationship Management
Timeline
Owner
Triple L Enterprises, LLC Dba Akins Store
2020.12 - Current
Chief Operating Officer
Stigler Health And Wellness Center, Inc.
2007.10 - Current
MBA - Business Management
Northeastern State University
Bachelor of Business Administration - Business Management
University of Oklahoma
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