Summary
Overview
Work History
Skills
Timeline
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Erin Lynn Middleton

Flint,MI

Summary

Proven team leader with a track record of enhancing operational efficiency at Coldstone Creamy. Excelled in customer service and cash handling, demonstrating reliability and a strong work ethic. Achieved significant improvements in team performance and customer satisfaction by fostering a culture of patience, empathy, and rigorous safety standards. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

3
3
years of professional experience

Work History

Cashier

Magoos Pet Outlet
05.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Press

Logofit
03.2020 - 06.2020
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Promptly removed completed loads from press.

Team Member

Burger King
09.2019 - 03.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Shift Leader

Coldstone Creamy
12.2018 - 05.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Reliability and punctuality

Timeline

Cashier

Magoos Pet Outlet
05.2021 - 03.2022

Press

Logofit
03.2020 - 06.2020

Team Member

Burger King
09.2019 - 03.2020

Shift Leader

Coldstone Creamy
12.2018 - 05.2019
Erin Lynn Middleton