Brooke Lundgren
Malverne
Summary
Ready to excel in fast-paced environment. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
Katch at Venetian Shores
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Family Nanny
Elizabeth Parvis
01.2022 - Current
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Established open communication with parents for seamless coordination in children''s daily routines and schedules.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Taught children everyday skills and language.
Ice Cream Server
The Millridge Inn
09.2022 - 12.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Cashier
Malibu Shore Club
05.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Busser
The Brick Cafe
10.2021 - 05.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Arts and Crafts Teacher
Bees Arts and Crafts
05.2022 - 11.2022
- Participated in professional development workshops to stay current with trends in art education and enhance teaching skills.
- Evaluated student progress regularly through assessments, providing feedback for growth and improvement.
- Mentored new teachers on best practices for art instruction, contributing to a successful teaching team.
- Implemented differentiated instruction strategies within lessons plans which accommodated various learning styles for optimal success among students.
Education
Bachelor of Science - Nursing
University of Dayton
Dayton, OH05-2028
High School Diploma -
Kellenberg Memorial High School
Uniondale, NY06-2024
Skills
- Exceptional customer service
- Guest engagement
- Strong work ethic
- Cleanliness standards
Timeline
Server
Katch at Venetian Shores
05.2024 - Current
Ice Cream Server
The Millridge Inn
09.2022 - 12.2023
Cashier
Malibu Shore Club
05.2022 - 08.2023
Arts and Crafts Teacher
Bees Arts and Crafts
05.2022 - 11.2022
Family Nanny
Elizabeth Parvis
01.2022 - Current
Busser
The Brick Cafe
10.2021 - 05.2023
Bachelor of Science - Nursing
University of Dayton
High School Diploma -
Kellenberg Memorial High School
Similar Profiles
Dylan VolcevskiDylan Volcevski
Gardener at KATCH MaintenanceGardener at KATCH Maintenance
Sabjot SinghSabjot Singh
Line Cook at Pizza Girls And Katch SeafoodLine Cook at Pizza Girls And Katch Seafood
ELYSHIA BLACKMONELYSHIA BLACKMON
Lead Bartender at Katch Kitchen and CocktailsLead Bartender at Katch Kitchen and Cocktails