Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Malkey

Lafayette,OR

Summary

Proven retail professional with a track record of exceeding sales targets at Club Tan Usa by leveraging exceptional cross-selling abilities and employee training skills. Expert in enhancing customer loyalty through innovative merchandising and positive engagement. Skilled in cash handling and scheduling coordination, consistently delivering top-tier brand representation and customer experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Keyholder /Content & Social Media Manager

Club Tan Usa
04.2022 - Current
  • Balanced cash registers at end of shift and filled out necessary reports.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Promoted and marketed works through social media platforms.
  • Produced original, creative content for promotional advertisements and marketing materials.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.

Sales Associate

Pandora Jewelry
06.2022 - 05.2023
    • Answered customer questions about sizing, accessories, and merchandise care.
    • Provided positive first impressions to welcome existing, new, and potential customers.
    • Helped customers locate products and checked store system for merchandise at other sites.
    • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
    • Engaged with customers to build rapport and loyalty.

Key Holder

Altar'd State
10.2020 - 04.2022
    • Enhanced overall store appearance by applying careful consideration to product and display locations.
    • Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
    • Trained and mentored new employees.
    • Opened inventory boxes and restocked shelves.
    • Built customer loyalty and retention by delivering excellent shopping experiences.

Retail Keyholder

Francesca's Boutique
01.2019 - 10.2020
    • Performed category maintenance by rotating products according to company product rotation policy.
    • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
    • Managed store personnel by delegating tasks and supervising daily operations.
    • Trained and supervised new employees to apply best practices in customer service and store operations.

Education

High School Diploma -

Southside High School
Lafayette, LA
04.2020

Skills

  • Cross-selling abilities
  • Sales proficiency
  • Employee Training
  • Cash Handling Accuracy
  • Brand representation
  • Merchandise Display
  • Social Media Management

Certification

UV Tanning Certification.

Timeline

Sales Associate

Pandora Jewelry
06.2022 - 05.2023

Retail Keyholder /Content & Social Media Manager

Club Tan Usa
04.2022 - Current

Key Holder

Altar'd State
10.2020 - 04.2022

Retail Keyholder

Francesca's Boutique
01.2019 - 10.2020

High School Diploma -

Southside High School

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Brooke Malkey