Elizabeth Uberal-Bocanegra
Porterville,CA
Summary
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Retail Keyholder
GameStop
10.2022 - Current
- Worked with store manager to create employee schedules.
- Utilized product information and sampling to educate customers and assist in product selections.
- Rearranged racks and shelving based on seasonal planograms.
- Stored security alarm codes and keys and made routine code changes.
- Performed category maintenance by rotating products according to company product rotation policy.
- Opened and closed store at proper times for reliable services.
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Balanced cash registers at end of shift and filled out necessary reports.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
General Laborer
Foster Farms
01.2021 - 01.2022
- Constant movement
Bookkeeper/Cashier
Food 4 Less
01.2019 - 01.2021
- Deposits, Scheduling, Customer Satisfaction, Handling Cash, Microsoft Office Applications
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Crew Leader
Wendy's
01.2016 - 01.2018
- Scheduler, Fix customer problems confidently, Handle deposits
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
Counter Help
Panda Express
01.2016 - 01.2016
- Basic Customer Service
Education
Bachelor of Science - Computer Animation
Full Sail University
Winter Park, FL07-2023
Skills
- Store operations
- Loss prevention strategies
- Social Media Marketing
- Cash Handling Accuracy
- Cross-selling abilities
- Merchandise Display
- Brand representation
- Employee Training
- Sales proficiency
- Product ordering
- Staff Training
- Bank Deposits
- Drawer counting
- Opening and closing coordination
Previousjobs
- Foster Farms, 2021-01-01, 2022-12-31, General Laborer, Constant movement
- Food 4 Less, 2019-01-01, 2021-12-31, Bookkeeper/Cashier, Deposits Scheduling Customer Satisfaction Handling Cash Microsoft Office Applications
- Wendy’s, 2016-01-01, 2018-12-31, Crew Leader, Scheduler Fix customer problems confidently Handle deposits
- Panda Express, 2016-01-01, 2016-12-31, Counter Help, Basic Customer Service
Summary
My name is Elizabeth Uberal-Bocanegra, and I am a 24-year-old college student. I am enrolled in Full Sail University for my bachelor’s degree in Computer Animation and am set to graduate in 2022. I am a mother of two with reliable daycare Monday through Friday and reliable transportation as well. I have a willing attitude, easy to work with, and a fast learner. I am confident with my abilities on social levels and technology. I am eager to learn what I can to the best of my knowledge or further than. I have a can-do attitude, easily adapt to my environment, and am confident when it comes to my work.
Timeline
Retail Keyholder
GameStop
10.2022 - Current
General Laborer
Foster Farms
01.2021 - 01.2022
Bookkeeper/Cashier
Food 4 Less
01.2019 - 01.2021
Crew Leader
Wendy's
01.2016 - 01.2018
Counter Help
Panda Express
01.2016 - 01.2016
Bachelor of Science - Computer Animation
Full Sail University