Brooke Mathison

• Delivered exceptional customer service in high-volume dining environment.
• Efficiently processed orders using point-of-sale system to ensure accuracy.
• Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
• Trained and mentored new servers on company standards and service protocols.

• Collaborated with teachers to develop individualized education plans tailored to student needs.
• Assisted in implementing strategies for students with diverse learning needs, promoting inclusivity within the classroom.
• Monitored student behavior and engagement, providing constructive feedback to enhance participation.
• Supported classroom instruction by reinforcing educational concepts and assisting students with learning activities.

• Supervised daily operations, which maintained efficient workflow and adherence to quality standards.
• Trained and mentored team members on customer service best practices and operational procedures.
• Implemented process improvements to enhance service speed and customer satisfaction.
• Managed inventory levels, conducting regular audits to minimize waste and optimize stock availability.

Attended CMU for a school year right out of high school with the intent of studying biology at the end of the school year determined myself unsure moved home to finish pre requisites at Oakland Community College (OCC)

• Honor Roll all 4 Years
• Involved in student leadership
• Honors and AP courses