Summary
Overview
Work History
Education
Skills
Certification
Extra Schooling
Timeline
Generic

Brooke McClamb

Virginia Beach,VA

Summary

A young college student that is a very good multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. I'm willing to take on any task to help the team and have been dependable with managing multiple priorities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

04.2023 - 01.2024
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Packaged bagels, muffins and other food items for customer purchase.

Keyholder & Stylist

Lovisa
12.2021 - 12.2022
  • Trained and mentored new employees.
  • Counted out cash drawers and balanced totals.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Hostess

Olive Garden
08.2021 - 11.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered phone calls to take orders, give information and document reservations.

Sales Associate

Five Below
07.2021 - 09.2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Greeted customers entering store and responded promptly to customer needs.

Party Host

Surge Adventure Park
03.2021 - 07.2021
  • Set up promotional displays and equipment for special events and activities.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
  • Decorated and set tables in accordance with party themes and age groups.

Education

Bachelor of Science - Nursing

ECPI University
Virginia Beach, VA
10.2025

Skills

  • Customer Service
  • Team Contribution
  • Reliable Team Worker
  • Fast and Efficient Worker
  • Task Prioritization
  • CPR Certified

Certification

BLS Certification

Extra Schooling

Nursing Student Clinical Rotation

Location: Lake Taylor Transitional Hospital

  • 50 hours completed
  • Enhanced patient care by assisting nurses with daily tasks and providing support.
  • Developed strong time-management skills by efficiently coordinating multiple tasks while maintaining attention to detail.
  • Prepared patients for examinations and treatments and assisted with meeting day-to-day hygiene needs.
  • Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.

Timeline

Barista

04.2023 - 01.2024

Keyholder & Stylist

Lovisa
12.2021 - 12.2022

Hostess

Olive Garden
08.2021 - 11.2021

Sales Associate

Five Below
07.2021 - 09.2021

Party Host

Surge Adventure Park
03.2021 - 07.2021

Bachelor of Science - Nursing

ECPI University

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Brooke McClamb