Brooke Merrifield
Pensacola,FL
Summary
Proven multitasker and quick learner, I excelled at efficiently managing high customer/patient volumes and ensuring top-notch service. My strong work ethic and teamwork skills contributed to seamless operations, while my proficiency in data management reflects my technical acumen. Demonstrated reliability and a friendly demeanor have been key to achieving positive outcomes in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender/Server
Bubba's 33
Pensacola, FL
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server/Bartender
Chilis's Bar and Grill
Pensacola
05.2020 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Volunteer/ Intern
Twin Cities Hospital/ PT Solutions
Niceville, FL
08.2016 - 08.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Helped in transporting patients to rooms while informing superiors on any medication changes or injuries.
Nanny
Autistic Children
05.2018 - 08.2018
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Practiced therapy tools in order to help the children develop stronger in communicating in verbal commands.
Hostess, Server, Event Coordinator
Dockside Oyster Bar
10.2016 - 05.2018
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Administrative Assistant (Seasonal Position)
Gulf Coast Insulation
05.2016 - 08.2016
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Science - Biomedical Sciences
The University of West Florida
Pensacola, FL12-2024
High School Diploma -
Rocky Bayou Christian School
Niceville, FL05-2020
Skills
- Strong multitasking
- Strong work ethic
- Teamwork and collaboration
- Friendly
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
Timeline
Bartender/Server
Bubba's 33
06.2022 - Current
Server/Bartender
Chilis's Bar and Grill
05.2020 - 06.2022
Nanny
Autistic Children
05.2018 - 08.2018
Hostess, Server, Event Coordinator
Dockside Oyster Bar
10.2016 - 05.2018
Volunteer/ Intern
Twin Cities Hospital/ PT Solutions
08.2016 - 08.2020
Administrative Assistant (Seasonal Position)
Gulf Coast Insulation
05.2016 - 08.2016
Bachelor of Science - Biomedical Sciences
The University of West Florida
High School Diploma -
Rocky Bayou Christian School