Brooke Minkina
Ferris ,TX
Summary
Dynamic Dispatcher at LJK Logistics with a proven track record in optimizing delivery routes and enhancing customer relations. Skilled in data entry and decision-making, I successfully negotiated vendor contracts, improving budget efficiency. My active listening and prioritization skills ensure seamless communication and operational flow, consistently meeting customer needs.
Overview
2
2
years of professional experience
Work History
Dispatcher
LJK Logistics
12.2022 - 01.2025
- Coordinated daily dispatch operations to ensure timely deliveries and optimal route efficiency.
- Monitored vehicle locations using GPS tracking systems, facilitating real-time adjustments to schedules.
- Communicated with drivers to provide updates, address issues, and maintain operational flow.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Negotiated with vendors for better rates on communication equipment, improving budget efficiency.
- Scheduled deliveries and pickups according to customer needs.
Education
High School Diploma -
Penn Foster High School
Scranton, PA06-2025
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Prioritizing calls
- Customer relations
- Call handling
Timeline
Dispatcher
LJK Logistics
12.2022 - 01.2025
High School Diploma -
Penn Foster High School
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