Brooke Moore
Kansas City,MO
Summary
Hardworking and organized worker that is able to take on a lot but still stay calm while getting it all done. Able to stay organized but still efficient in any area of work. Committed to upholding high expectations. Friendly and able to work well with others.
Overview
4
4
years of professional experience
Work History
Bartender
X-Golf
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Server
Red Door Grill-Brookside
09.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cashier/Server
Spin Pizza
05.2019 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Polished Pretty Boutique
08.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Business
Maple Woods Community College
Kansas City, MOHigh School Diploma -
Park Hill High School
Kansas City, MO05.2019
Skills
- Guest Satisfaction
- Anticipating Guest Needs
- Beer, Wine and Soju Cocktails
- Sales Expertise
- Health Code Compliance
- Suggestive Selling
- Time Management
- Customer Inquiries
Timeline
Bartender
X-Golf
06.2023 - Current
Server
Red Door Grill-Brookside
09.2022 - 06.2023
Sales Associate
Polished Pretty Boutique
08.2021 - 04.2022
Cashier/Server
Spin Pizza
05.2019 - 09.2022
Business
Maple Woods Community College
High School Diploma -
Park Hill High School
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