Brooke Morris
Lincoln Park,NJ
Summary
Motivated individual with a versatile background in retail. Known for strong communication and teamwork skills, contributing to improved sales strategies and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Prestige Beauty Advisor
Ulta Beauty Inc.
Wayne, New Jersey
03.2025 - Current
- Advised customers on beauty products and application techniques.
- Maintained product displays and ensured proper stock levels.
- Assisted with customer inquiries and provided exceptional service.
- Educated clients about skincare routines and makeup application tips.
- Collaborated with team members to enhance store sales strategies.
- Processed transactions accurately and efficiently at the register.
- Maintained clean and organized counters and work areas.
- Updated customer profiles in database software programs for future reference.
- Greeted customers and identified their needs through product knowledge.
- Performed cash register operations accurately and efficiently with POS system.
- Followed up with customers after purchase to ensure satisfaction with product usage.
Online Shopper
Shoprite Of Lincoln Park
Lincoln Park, New Jersey
09.2022 - 03.2025
- Prepared online orders for quick and accurate fulfillment.
- Assisted customers in selecting products according to preferences and needs.
- Communicated with team members to ensure smooth order processing.
- Collaborated with coworkers to resolve customer inquiries promptly.
- Followed safety protocols while handling merchandise during order preparation.
- Handled customer inquiries regarding order status, shipping costs, and payment options.
- Maintained records of all transactions conducted on the website.
- Assisted customers with returns or exchanges of merchandise purchased online.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Education
Bachelor of Science - Medical Imaging Sciences
Felician University
Lodi, NJ05-2028
Skills
- Customer service
- Team collaboration
- Sales support
- Strong communication skills
- Client relationship building
- Cashier experience
Timeline
Prestige Beauty Advisor
Ulta Beauty Inc.
03.2025 - Current
Online Shopper
Shoprite Of Lincoln Park
09.2022 - 03.2025
Bachelor of Science - Medical Imaging Sciences
Felician University