Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Murphy

Youngstown,OH

Summary

Highly motivated new college` graduate with a strong work ethic and proven ability to multitask effectively. Exceptional customer service skills and a passion for contributing to the success of a healthcare organization. Eager to learn and grow in a challenging healthcare administration role.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
Canfield, OH
10.2023 - Current
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Operated cash registers to process customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.

Server

Sabi’s Restaurant
Columbiana, OH
09.2022 - Current
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Education

Bachelor of Science - Professional Studies

Kent State University
Kent, OH
08-2025

High School Diploma -

Crestview
Columbiana, OH
05-2019

Skills

  • Customer service
  • Computer skills - Microsoft, Spreadsheet, PowerPoint
  • Workstation organization
  • Problem solving
  • Time management
  • Multitasking and organization
  • Positive and professional
  • Team player
  • Speedy and efficient

Timeline

Barista

Starbucks
10.2023 - Current

Server

Sabi’s Restaurant
09.2022 - Current

Bachelor of Science - Professional Studies

Kent State University

High School Diploma -

Crestview

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