Dedicated professional with a background in hospitality and customer service. Skilled in effective multitasking and strong communication, ensuring optimal guest satisfaction and seamless service during peak hours.
Overview
1
1
year of professional experience
Work History
Hostess
Pescado
2025.05 - Current
Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
Managed reservations and waitlists using restaurant management software to optimize seating arrangements.
Collaborated with servers and kitchen staff to maintain clear communication during peak hours.
Assisted in training new host staff on customer service standards and operational procedures.
Pet Handler
Zoomies Pet Hotel
2025.03 - 2025.05
Provided exceptional care and attention to pets during their stay.
Ensured cleanliness and hygiene of pet areas, adhering to safety protocols.
Monitored pet behavior, identifying signs of stress or discomfort promptly.