Brooke Opitz
Summary
Expressing my interest in exploring new employment opportunities within your esteemed organization. After 6 years working for Amazon, I am eager to take on new challenges and advance my career in a different direction. The experience and skills I have gained, along with the support of my coworkers, have been invaluable, and I am deeply grateful for the opportunities I have had.
During my tenure at Amazon, I have honed my skills in traveling on Amazon Away Teams, and have successfully launched Amazon Robotic Fulfillment Centers. My time at Amazon has been marked by personal and professional growth, and I have built strong relationships with colleagues and clients alike. However, I feel it is time to seek new challenges and opportunities to further develop my career. I am particularly drawn to your company because of the values, culture and growth opportunities. I am confident that my background combined with my enthusiasm for learning and growth would make me a valuable addition to your team.
Overview
13
13
years of professional experience
Work History
Amnesty Floor Monitor | Backup Floor Health Lead
Amazon
11.2017 - 04.2024
- Responsible for the maintenance, safety and quality of the robotics floor by clearing obstructions and rebooting drives.
- Received the Amnesty MVP award for being an extraordinary Amnesty Floor Monitor.
- Lead the AFMS and monitored multiple floor health sites and metrics to ensure optimal robotics floor operations.
- Coordinated with the operations team and RME using real-time data and dashboards during shifts to drive standard work practices in supporting the building to achieve daily operational goals.
- Identified and communicated audits in relation to standard of work to reduce obstructions on robotics floor, improve drive health and maximize performance.
Away Team Member
Amazon
07.2021 - 10.2023
- Selected as a member on the Amazon Away Team for the building launch in multiple Amazon Robotic Fulfillment Centers. This role was critical in ensuring the new associates were properly trained and set up for success.
- Responsible for inducting and removing pods from the robotics field in a timely manner using Amazon robotic systems.
- Successfully trained and mentored new associates as Amnesty Floor Monitors and Pod Transfers.
ROC1 Launch - Away Team
Amazon
07.2023 - 10.2023
TLH2 Launch - Away Team
Amazon
07.2023 - 08.2023
AUS2 Launch - Away Team
Amazon
11.2021 - 11.2021
MTN1 Launch - Away Team
Amazon
09.2021 - 09.2021
DEN4 Launch - Away Team
Amazon
07.2021 - 07.2021
Stylist | Inventory Receiver
Primp Boutique
10.2012 - 05.2017
- Provided exceptional support to customers with personal wardrobe and styling assistance.
- Established a high level of loyal clientele by focusing on customer obsession and brand trust.
- Received shipments of inventory in a timely manner to maximize productivity.
- Reported weekly monitoring of top selling, excess and aging stock items.
- Actively engaged in staying-up-to date and knowledgeable on current and future trends to provide a highly personalized styling experience.
- Hands-on experience in personal and group fashion styling consultation.
- Developed trusting relationships with customers by making personal connections.
- Demonstrated excellent client relations, creativity and in-depth product knowledge.
Sales Associate
Melly
02.2011 - 04.2014
- Delivered outstanding customer service and client relations.
- Assisted in the selection of various garments and accessories to be sold in store.
- Worked with an energetic team to develop and meet sales goals.
Director of Communications
Anne M Cramer
05.2011 - 05.2012
- Global communication with customers to answer sizing, fit specification and order status inquiries.
- Provided authentic, friendly and timely customer service to all inquiries including phone, email and chat.
- Assisted designer with vision, execution and final product of each collection.
- Collaborated with and managed local vendors to ensure ongoing production.
- Continuously informed vendors of shipping deadlines, changes in data and up-incoming items.
- Ensured quality standards were met for production and delivery.
- Daily monitoring of all active orders and website analytics.
Wardrobe Stylist Assistant
Ann Prentice
10.2011 - 02.2012
- Assisted professional stylist during client sessions.
- Collaborated with clients to organize and restyle wardrobes, utilizing both pre-existing and new pieces.
Intern for Knitwear Designer
Kevin Kramp
02.2011 - 04.2011
- Sewing and garment construction assistance for runway show.
Education
Front End Web Development
Kenzie Academy
Online02.2021
Associate's Degree - Fashion Design
FIDM/Fashion Institute of Design & Merchandising
Los Angeles, CA02.2010
Skills
- Strong Attention to Detail
- Time Management
- Highly Motivated
- Superb Customer Service
- Creative Problem-Solving
- Tactfulness
- Conflict Management
- Strategic Planning
- Exceptional Multi-Tasker
- Meticulous Organization
- Resourceful and Solution-Oriented
- Excellent Interpersonal and Communication skills
- Quality Assurance
- Positive Attitude
- Teamwork and flexibility
- Assertiveness
- Dependability
Timeline
ROC1 Launch - Away Team
Amazon
07.2023 - 10.2023
TLH2 Launch - Away Team
Amazon
07.2023 - 08.2023
AUS2 Launch - Away Team
Amazon
11.2021 - 11.2021
MTN1 Launch - Away Team
Amazon
09.2021 - 09.2021
Away Team Member
Amazon
07.2021 - 10.2023
DEN4 Launch - Away Team
Amazon
07.2021 - 07.2021
Amnesty Floor Monitor | Backup Floor Health Lead
Amazon
11.2017 - 04.2024
Stylist | Inventory Receiver
Primp Boutique
10.2012 - 05.2017
Wardrobe Stylist Assistant
Ann Prentice
10.2011 - 02.2012
Director of Communications
Anne M Cramer
05.2011 - 05.2012
Sales Associate
Melly
02.2011 - 04.2014
Intern for Knitwear Designer
Kevin Kramp
02.2011 - 04.2011
Front End Web Development
Kenzie Academy
Associate's Degree - Fashion Design
FIDM/Fashion Institute of Design & Merchandising