Brooke Pavelko
Fogelsville,PA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
2
2
years of professional experience
Work History
Retail Associate
Chaar
Allentown, PA
10.2023 - Current
- Engaged with customers to determine appropriate items to fit needs.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Used product knowledge to suggest items to match client needs.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Participated in promotional activities such as setting up displays or distributing marketing materials.
Babysitter
Family Friends & Others
Allentown, PA
09.2023 - Current
- Providing a safe environment for children to explore their curiosity and creativity.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Helped complete homework, school projects and chores.
Restaurant Waiter
Laurys Station American Diner
Laurys Station, PA
06.2022 - Current
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Informed customers about specials, upselling additional food and drink items.
- Handled food safely and cleaned spaces to protect customers from foodborne illness and maintain proper sanitation.
Education
High School Diploma -
Parkland High School
Allentown, PA06-2024
Skills
- Sales proficiency
- Positive and engaging demeanor
- Approachability
- Customer Engagement
- Reliability
Timeline
Retail Associate
Chaar
10.2023 - Current
Babysitter
Family Friends & Others
09.2023 - Current
Restaurant Waiter
Laurys Station American Diner
06.2022 - Current
High School Diploma -
Parkland High School
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