Brooke Pluta
Omaha,NE
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Kitchen Staff
Casey’s
09.2023 - Current
- I started this job in September of 2023 and had the hours of 4am-10am, which was awesome
- I learned how to make pizzas, hash browns, use a deep fryer and baking cookies for a large assortment of consumers
- All of which I did alone until another person came in at 10 or 12
- I was making $14 an hour
Bakery Associate
WalMart
04.2023 - 08.2023
- I learned how to 'dress' donuts and bake bread
- This job also allowed me to build my understanding of fresh food item protocol
- My hours were 4am-1pm and my duration there was from April 24, 2023- August 07, 2023
- I was making $18 an hour
Part-time Co-Manager
Ruffluv Doggie Daycare
Omaha, NE
01.2020 - 02.2022
- This job felt kind of like cheating with how I came to get it
- When the pandemic struck my mother (Stacie Pluta, the owner of the Daycare) had to temporarily put her employees on leave until it was safe again; so she acquired a younger sister of mine and myself to help her
- I, in particular, learned how to better interact with customers, recognizing their names and the names of their dogs, which we treat as if they were our own
- I also learned to take calls and pretty much became the co-manager within a couple years and have done both morning shifts (6:30-3) and closing shifts (11-6:30)
Part-timer stocker and sometimes seller
Journey’s
Omaha, NE
06.2022 - 10.2020
- I had gotten this job as a secondary source of income on top of my current employment with the dog daycare
- I am choosing to leave this one for a few reasons, as it was due to location and circumstances that the two above have been accessible to me
- I was not put on the schedule for a few weeks, and to no fault of my manager, but to the person he placed in order to make them
- I had given them my set schedule from the dog daycare so we were able to work around it for a few months until just recently
- If I didn’t get the schedule above, I worked more hours at the dog daycare
- I originally took this job as a way to get out of my comfort zone, kind of like exposure therapy, and it allowed me to talk to people in order to get used to it more as I have difficulty in communication- although it has been getting better
- I was originally having fun working there and loved to come in, but lately they have been keeping me in the back to do stocking and giving me less opportunities to interact with people and sort of making me fall back into being shy and having anxiety when talking to another person
Part-time Dishwasher, Meal-Prep, Server
Peru State College Cafeteria
Peru, NE
08.2018 - 01.2020
- This job was my first real experience of learning different mechanics and other forms of the job, as I wasn’t just confined to the dishroom, although my manager at the time could verify that I was their best
- I was able to get skillful enough that I was tasked to train others
- This also allowed me to build up tolerance to standing for long periods of time, as I was almost scheduled to have 4 shifts in a day everyday either serving food, making the food, or cleaning the dishes in the college’s cafeteria
- This included possible night shifts going well past 12am
- But I loved every minute of it, even looking back
Education
3 ½ years -
Peru State College
Peru, NE12.2019
High School Degree -
Benson Magnet High School
Omaha, NE05.2016
Skills
- Basic motor skills
- Lifting 50 pounds
- Multitasking
- Customer service
- Organizational skills
- Punctuality
- Team player
- Recipe execution
- Workstation organization
- Food handling safety
- Bakery display management
- Sales processing
- Health department regulations
- Hospitality service expertise
- Sales expertise
- Upselling products
- Baking assistance
- Health department standards
- Stock replenishment
- Marketing support
- Product presentation
- Bread production
- Pastry packaging
- Bakery display preparation
- Accurate order fulfillment
- Bakery equipment operation
- Baking equipment operation
- Customer inquiries
- Bakery equipment knowledge
Languages
- English
- In the process of learning a secondary language.
Languages
English
Professional
Affiliations
- Writing and reading
- Dungeons and Dragons
- Video Games
Timeline
Kitchen Staff
Casey’s
09.2023 - Current
Bakery Associate
WalMart
04.2023 - 08.2023
Part-timer stocker and sometimes seller
Journey’s
06.2022 - 10.2020
Part-time Co-Manager
Ruffluv Doggie Daycare
01.2020 - 02.2022
Part-time Dishwasher, Meal-Prep, Server
Peru State College Cafeteria
08.2018 - 01.2020
3 ½ years -
Peru State College
High School Degree -
Benson Magnet High School
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