Brooke Punnewaert
St Louis,MO
Summary
Self-motivated and independent Business Technology Information college student at the University of Tampa seeking an internship at Citibank. Adept set of diverse skills that can be used in supporting business strategies and objectives to satisfy the global business market.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Joe's Produce And Market
05.2023 - 09.2023
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with the manager to significantly raise customer satisfaction ratings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Swim Lesson Instructor
Personal Residence
05.2020 - 09.2023
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Adapted teaching techniques to different learning styles.
Education
Bachelor of Science - Business Information Technology
The University of Tampa
Tampa, FL05.2026
High School Diploma -
Nerinx Hall
St Louis, MO05.2022
Skills
- Leadership
- Group Collaboration
- Critical Thinking
- Time management
- Data Gathering Analysis
- Creative Problem Solving
Timeline
Assistant Store Manager
Joe's Produce And Market
05.2023 - 09.2023
Swim Lesson Instructor
Personal Residence
05.2020 - 09.2023
Bachelor of Science - Business Information Technology
The University of Tampa
High School Diploma -
Nerinx Hall
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