Dynamic and results-driven professional with experience at Amazon, skilled in customer service and complex problem-solving. Successfully trained new associates, enhancing team performance and operational efficiency. Proven ability to manage inventory and ensure compliance with health regulations, contributing to improved customer satisfaction and workplace safety.
Coordinated and ensured the accurate and timely dispatch of packages from the building, adhering to all operational procedures to maintain efficiency and prevent errors.
Resolved packaging issues and resecured boxes to ensure timely and accurate shipment.
Fostered positive working relationships with coworkers to promote a collaborative and efficient team environment.
Conducted regular audits to ensure compliance with company standards, identify discrepancies, and recommend improvements for operational efficiency.
Trained new associates on company policies and procedures, ensuring a smooth onboarding process and adherence to operational standards.
Coached team members on problem-solving strategies to enhance decision-making and improve workflow efficiency.
Efficiently loaded cross-dock trailers, ensuring accurate and timely shipments while maintaining safety and operational standards.
CPR - currently expired