Brooke Reich
Summary
Results-driven hospitality professional with focus on delivering high-quality service and maintaining positive customer experience. Known for adaptability, teamwork, and strong commitment to meeting customer needs. Skilled in inventory management, customer relations, and handling transactions smoothly.
Overview
4
4
years of professional experience
Work History
Camp Counselor
Charleston Adventure Forest
Awendaw, SC
11.2023 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Volunteer
Isle Of Palms Beach
Isle Of Palms, SC
08.2022 - 06.2024
- Improved neighborhood cleanliness by efficiently collecting and disposing of trash and recyclables.
Server, Barista, Hostess, Foodrunner
Millers All Day
Charleston, SC
08.2020 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Arts - Professional Flight
Auburn University
Auburn, AL05-2028
High School Diploma -
Lucy Beckham High School
Mount Pleasant, SC06-2024
Skills
- Safety management
- Team collaboration
- Service-Oriented Communication
- Effective communication
- Effective Problem Resolution
- Detail-Oriented Approach
- Strong Organizational Skills
- Positive engagement
- Team leadership
- Conflict resolution and mediation
- Creative and energetic
- Creative mindset
- Relationship building
- Outdoor skills
Timeline
Camp Counselor
Charleston Adventure Forest
11.2023 - 08.2024
Volunteer
Isle Of Palms Beach
08.2022 - 06.2024
Server, Barista, Hostess, Foodrunner
Millers All Day
08.2020 - 11.2023
Bachelor of Arts - Professional Flight
Auburn University
High School Diploma -
Lucy Beckham High School
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