Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Rice

Louisville,KY

Summary

I can offer you a hard worker that will give 100 percent for your company. I love a challenge love to grow a business to its max potential. I believe that marketing for your job should be a part of your everyday day life. I use every opportunity to tell anyone about the business i am in and what the product does for patients related to their quality of life.

Overview

9
9
years of professional experience

Work History

Front Office Manager

Commonwealth Community Care Centers Louisville
Louisville , KY
09.2020 - Current
  • Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
  • Provided leadership to ensure that all Front Office team members are delivering excellent customer service.
  • Ensured compliance with hotel policies and procedures as well as local, state and federal regulations.

Case Manager Specialist

Adult and Teen Challenge of Kentucky
Louisville , KY
09.2018 - 09.2020
  • Developed and maintained case management plans in accordance with agency policies and procedures.
  • Facilitated communication between clients, families, community organizations, and other agencies to ensure appropriate services were provided.
  • Assessed client needs and developed individualized service plans to meet those needs.

Case Manager

Adult and Teen Challenge of Firelands
Willard , Ohio
04.2015 - 06.2018

Education

Master of Science -

BGSU Firelands
Huron, OH
08-2018

Skills

  • Workflow Coordination
  • Oral and writing communication
  • Proficient in [Software]
  • Digital advertising
  • Creative Writing
  • Content Development
  • Social Media Platforms
  • Social Media and Promotions
  • Social Media Posting
  • Adobe Systems Creative Cloud
  • Customer Service
  • Client Coaching
  • Schedule Coordination
  • Problem-Solving
  • Community Relationship Building
  • Decision-Making
  • Writing, editing, and proofreading
  • Relationship Building
  • Problem-solving aptitude
  • Public relations
  • Brand Image Alignment
  • Crisis Response
  • Adaptability and Flexibility
  • Internal Communications
  • Community Relations

Timeline

Front Office Manager

Commonwealth Community Care Centers Louisville
09.2020 - Current

Case Manager Specialist

Adult and Teen Challenge of Kentucky
09.2018 - 09.2020

Case Manager

Adult and Teen Challenge of Firelands
04.2015 - 06.2018

Master of Science -

BGSU Firelands
Brooke Rice