Brooke Rickerd
Glassboro,NJ
Summary
Passionate barista with a background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Blackwood, New Jersey
10.2025 - Current
- Operated espresso machines, grinders, blenders, and brewing equipment
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Maintained calm demeanor during high-volume periods and special events.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Described menu items to customers and suggested products based on stated preferences.
Merchandise Associate
Lowes Home Improvement
Millville, New Jersey
04.2025 - 09.2025
- Replenished shelves from topstock and backroom inventory.
- Set product signage, labels, and promotional endcaps.
- Checked inventory levels and reported low-stock merchandise to supervisors.
- Moved freight from receiving area to assigned department locations.
- Cleaned, straightened, and zoned aisles to support Lowe's store standards.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Constructed aisle displays and arranged end caps to promote specific products.
Cashier
Lowes Home Improvement
Mantua, New Jersey
11.2024 - 04.2025
- Scanned merchandise and verified prices for Lowe's Home Improvement transactions.
- Handled returns and exchanges following Lowe's Home Improvement store policies.
- Supported front-end team with receipt issues and payment corrections.
- Learned roles of other departments to provide coverage and keep store operational.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Sales Associate/Lead Sales Associate
Dollar General
Franklinville, New Jersey
08.2022 - 10.2024
- Assisted customers with purchases, questions, and product location
- Operated cash register and processed sales transactions accurately
- Scanned items for price changes and label updates
- Cleaned sales floor, front end, and checkout areas
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Skills
- Customer service
- Conflict resolution
- Coffee brewing
- Physical stamina
- Sales expertise
- Beverage preparation
- Ordering procedures
- Point of sale operation
- Multitasking and organization
- Hospitality and accommodation
- Time management
- Inventory management
- Quality control
- New hire training
Timeline
Barista
Starbucks
10.2025 - Current
Merchandise Associate
Lowes Home Improvement
04.2025 - 09.2025
Cashier
Lowes Home Improvement
11.2024 - 04.2025
Sales Associate/Lead Sales Associate
Dollar General
08.2022 - 10.2024