Brooke Roberts
Omaha,NE
Summary
Hardworking Student who is an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Server
Sullivan's Steakhouse
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Suggested wine pairings to go with specific menu items.
Head Bartender
Opal Resort Group
09.2023 - 06.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Education
Bachelor of Science - Management Information Systems
University of Nebraska At Omaha
Omaha, NE05.2026
Associate of Applied Science - Business Management
State College of Florida, Manatee-Sarasota
Bradenton, FL05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Sales Techniques
- Fast Learner
- Time Management
- Attention to Detail
- Computer Skills
- Complex Problem-Solving
- Research and analysis
Timeline
Server
Sullivan's Steakhouse
07.2024 - Current
Head Bartender
Opal Resort Group
09.2023 - 06.2024
Bachelor of Science - Management Information Systems
University of Nebraska At Omaha
Associate of Applied Science - Business Management
State College of Florida, Manatee-Sarasota
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