Summary
Work History
Education
Skills
Timeline
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Brooke Rodriguez

Marrero,LA

Summary

A committed student eager to leverage communication and interpersonal skills in a professional setting. Expertise in facial treatments, skin analysis, and product recommendations. Committed to providing exceptional customer service, building lasting relationships, and improving client satisfaction. Strong communicator with excellent interpersonal skills, time management, and multitasking abilities. Experienced in data entry and money handling. Dedicated to delivering positive, memorable experiences and fostering a customer-focused environment.

Work History

Barista

J'aime Le Cafe
Marrero, LA
05.2023 - 09.2023
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Memorized official and off-menu coffee and tea preparations.
  • Prepared and served hot or cold beverages.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Input orders into point of sale system and handled customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Adhered to health department regulations concerning sanitation standards.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Implemented feedback from customers to improve service quality and menu offerings.

Education

Esthetician - Esthetics

John Jay Beauty College
Kenner, LA
02-2025

High School Diploma -

Academy of Our Lady
Harvey, LA
05-2024

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Time management
  • Cash handling
  • Friendly and outgoing
  • Makeup application
  • Client consultation
  • Sanitation practices
  • Product knowledge
  • Skin analysis
  • Outstanding client care
  • Skin care education
  • Body hair removal
  • Relationship building and management
  • Verbal and written communication

Timeline

Barista

J'aime Le Cafe
05.2023 - 09.2023

Esthetician - Esthetics

John Jay Beauty College

High School Diploma -

Academy of Our Lady
Brooke Rodriguez