Brooke Sands
Vista,CA
Summary
Dynamic professional with a strong background in customer relationship building and effective networking. Proven ability to enhance brand loyalty and deliver exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Brand Ambassador
American Eagle Outfitters, Inc
Carlsbad, CA
09.2025 - Current
- Engaged customers through product knowledge, enhancing brand loyalty and store experience.
- Developed strong relationships with customers, ensuring personalized service and satisfaction.
- Collaborated with team members to maintain visual merchandising standards and store organization.
- Trained new employees on customer interaction techniques and brand values.
Private Nanny
Walter Family
Encinitas, CA
02.2025 - Current
- Provided personalized care and supervision for five children, ensuring safety and engagement in daily activities.
- Assisted with homework and educational tasks, fostering a supportive learning environment at home.
- Coordinated schedules for children's activities, including playdates, school events, and extracurricular programs.
- Communicated regularly with parents regarding children's progress, behavior, and any concerns that arose.
Lifeguard I & II
City of Palmdale
Palmdale, CA
05.2024 - 09.2025
- Monitored aquatic environments to ensure safety and compliance with regulations.
- Responded swiftly to emergencies, trained to provide first aid and CPR if needed.
- Educated patrons on waterpark rules and safety procedures to promote a secure environment.
- Collaborated with team members to implement emergency response drills efficiently.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Conducted regular inspections of facilities and equipment for maintenance needs.
Sales Associate
Journeys Kidz
Palmdale, CA
02.2024 - 09.2024
- Handled responsibilities with reliability and professionalism while following store procedures and policies.
- Provided friendly and efficient customer service to families in a fast-paced retail environment.
- Developed strong communication skills by assisting parents and children with product selection and questions.
- Collaborated with team members to create a positive guest experience and maintain store organization.
Education
Early Childhood Development And Education
California State University, San Marcos
San Marcos, CA05.2028
Skills
- Customer relationship building
- Effective networking
- Exceptional communication
- Branding
- Multilingual proficiency
- Strong leadership
- Customer relations
- Teamwork
Certification
- Bloodborne Pathogens Training - Valid Until 3/2/27 - American Red Cross
- Shallow Water Lifeguard Training with CPR & AED for Professional Rescuers and Administering Emergency Oxygen- Valid Until 3/2/28 - American Red Cross
Languages
American Sign Language
Limited Working
Timeline
Senior Brand Ambassador
American Eagle Outfitters, Inc
09.2025 - Current
Private Nanny
Walter Family
02.2025 - Current
Lifeguard I & II
City of Palmdale
05.2024 - 09.2025
Sales Associate
Journeys Kidz
02.2024 - 09.2024
Early Childhood Development And Education
California State University, San Marcos