Brooke Schloesser
Southington,CT
Summary
Results-driven operations and business professional with experience leading organizational processes, budgeting, vendor management, staff supervision, logistics coordination, and strategic planning. Holding both an MBA and MS in Organizational Leadership with a proven ability to improve operational efficiency, oversee budgets, manage complex projects, and effectively communication across departments to achieve organizational goals. Recognized for strong problem-solving abilities, attention to detail, resource management, and collaborative leadership style.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Account Manager
East Coast Tube Corporation
Remote, CT
06.2024 - Current
- Oversee a portfolio of 50+ business accounts while coordinating operational efforts among sales, finance, logistics, and production teams.
- Formulate pricing proposals, forecasts, and cost estimates in alignment with strategic organizational goals and operational capabilities.
- Evaluate workflows and initiated process improvements that contributed to a 15–20% increase in annual sales while enhancing operational efficiency.
- Manage transportation and supply chain operations to achieve timely and cost-effective product deliveries.
- Partner with internal stakeholders to tackle operational challenges and enhance organizational performance.
Group Sales Manager
Lake Compounce
Bristol, CT
03.2023 - 05.2024
- Oversaw budget management, revenue goal achievement, and operational strategies for group sales initiatives and major events.
- Cultivated vendor relationships, streamlined procurement procedures, coordinated catering services, and managed event logistics.
- Achieved cost savings through optimized processes and strategic resource distribution.
- Represented the organization at community and state functions to cultivate strategic alliances and broaden outreach efforts.
- Led interdepartmental collaboration to guarantee seamless event execution and superior customer satisfaction.
Group Sales Coordinator
Lake Compounce
Bristol, CT
05.2022 - 02.2023
- Coordinated logistics and operational planning for over 30 group events and initiatives.
- Maintained accurate records and reporting systems to aid in decision-making and enhance operational efficiency.
- Assisted in predicting attendance and resource needs for upcoming events.
- Collaborated with internal teams to optimize booking processes and improve client satisfaction rates.
Food and Beverage Supervisor
Lake Compounce
Bristol, CT
03.2018 - 06.2020
- Supervised more than 50 employees across six food-service locations within a high-volume amusement park environment.
- Managed staffing schedules, resource allocation, and daily operations serving between 1,000 and 18,000 guests.
- Ensured compliance with food safety regulations, sanitation standards, and organizational policies.
- Delivered and maintained employee training programs focused on safety, compliance, and operational excellence.
- Monitored operational performance and implemented improvements to enhance efficiency and service quality.
Education
MBA - Business Administration
Nichols College
Dudley, MA08.2022
Master of Science - Organizational Leadership
Nichols College
Dudley, MA08.2022
Bachelor of Science - Business Administration And Management
Nichols College
Dudley05.2021
Skills
Budget Development & Forecasting
Financial Planning & Resource Allocation
Operations Management
Procurement & Vendor Management
Contract Administration
Personnel Supervision
Process Improvement
Strategic Planning
Compliance & Risk Management
Facilities & Event Operations
Data Analysis & Reporting
Cross-Functional Leadership
Customer & Community Relations
Organizational Development
Certification
School Business Administrator Certification 085, 03/2024
State of Connecticut
Critical Thinking and Decision Making, 08/2022
Nichols College
Timeline
Account Manager
East Coast Tube Corporation
06.2024 - Current
Group Sales Manager
Lake Compounce
03.2023 - 05.2024
Group Sales Coordinator
Lake Compounce
05.2022 - 02.2023
Food and Beverage Supervisor
Lake Compounce
03.2018 - 06.2020
MBA - Business Administration
Nichols College
Master of Science - Organizational Leadership
Nichols College
Bachelor of Science - Business Administration And Management
Nichols College