Brooke Smith
Account Manager
Oak Point,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
National Account Manager
Northern Gas And Power
07.2019 - 06.2021
- Managed business relationships with national accounts to increase sales revenue.
- Negotiated bids from energy providers and determined which served client best.
- Achieved sales goals and service targets by cultivating and securing national accounts.
Sales Associate/Account Manager
DFW Storm Solutions
07.2017 - 07.2019
- Worked diligently to increase marketing results and direct sales.
- Contacted regular and prospective customers and completed sale, scheduling, ordering, billing and collections.
- Consulted with customers after contract signings to resolve problems and provide ongoing support.
Sales Associate
The Maddox Shop
08.2014 - 07.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing and new customers.
- Engaged with customers to build rapport and loyalty.
Assistant Property Manager
Gables Residential
07.2009 - 11.2012
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Kept accurate records of all resident and tenant correspondence.
Education
Some College (No Degree) - Human Development And Family Studies
Texas Tech University
Lubbock, TXSkills
- Customer Engagement Strategies
- Revenue Generation
- Contract Negotiation Expertise
- Business Growth and Retention
- Client Base Retention
Timeline
National Account Manager
Northern Gas And Power
07.2019 - 06.2021
Sales Associate/Account Manager
DFW Storm Solutions
07.2017 - 07.2019
Sales Associate
The Maddox Shop
08.2014 - 07.2017
Assistant Property Manager
Gables Residential
07.2009 - 11.2012
Some College (No Degree) - Human Development And Family Studies
Texas Tech University
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