Brooke Stanko
Bridgewater,NJ
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, attentive, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Nektar
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Waitstaff Manager
The Clinton House
04.2021 - Current
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Coordinated special events planning, driving increased revenue through private parties.
- Trained servers on order management, food service quality, and good relations with guests.
Server
Cracker Barrel
11.2019 - 03.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
High School Diploma -
Abeka Christian Academy
New Jersey (home)08.2020
Skills
- Wine service
- Banquet Coordination
- Conflict and Complaint Resolution
- Food and Beverage Upselling
Certification
TIPS Certification
Timeline
Server
Nektar
06.2023 - Current
Waitstaff Manager
The Clinton House
04.2021 - Current
Server
Cracker Barrel
11.2019 - 03.2021
High School Diploma -
Abeka Christian Academy
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