Brooke Steans
Elk River,MN
Summary
Dependable and adaptable individual with customer service and caregiving experience, skilled in creating welcoming environments and meeting client needs with attention to detail. Strong communication and organization skills focused on client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Homemaker
Phoenix Alternatives Inc.
Lake Elmo, MN
08.2025 - Current
- Demonstrated ability to work independently while completing residential cleaning tasks efficiently and with minimal supervision.
- Followed detailed written instructions and adapted quickly to meet clients’ changing needs.
- Assisted a vulnerable individual while maintaining a clean and sanitary environment.
- Ensured safe food handling and sanitation while cleaning, organizing, and disposing of expired items in clients refrigerators.
Caregiver Support Worker
Orion ISO
Maplewood, MN
03.2020 - Current
- Assisted clients with daily living activities, ensuring comfort and well-being.
- Supported clients in developing personal care routines to enhance independence.
- Provided support and supervision at home and in the community.
- Modeled and guided appropriate social interactions and behaviors.
Sales Associate
Holiday Stationstores
Woodbury, MN
05.2023 - 01.2025
- Assisted customers with product selection, delivering friendly and knowledgeable service to enhance their shopping experience.
- Maintained a clean, organized sales floor to ensure product visibility and accessibility.
- Ran the register, handled payments, and greeted customers in a friendly, efficient way.
- Collaborated with team members to restock merchandise and maintain store presentation.
- Prepared food in a small kitchen environment while following proper food safety and handling procedures.
Restaurant Hostess
Ray J's American Grill
Woodbury, MN
10.2020 - 08.2023
- Greeted guests as they arrived, created a welcoming atmosphere, and guided them to their tables efficiently.
- Managed reservations and scheduled bookings, helping coordinate seating and wait times during busy periods.
- Answered phone calls to assist with reservations, menu questions, and general customer inquiries.
- Maintained cleanliness of workstations, dining areas, and restrooms to ensure a comfortable and sanitary environment for guests.
- Trained new hosts on customer service protocols and restaurant procedures.
Education
Dental Assisting
St. Cloud Technical And Community College
Saint Cloud, MN05.2028
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Flexible and adaptable
- Attention to detail
- Organizational skills
- Verbal communication
Certification
- First Aid/CPR Certified
Timeline
Homemaker
Phoenix Alternatives Inc.
08.2025 - Current
Sales Associate
Holiday Stationstores
05.2023 - 01.2025
Restaurant Hostess
Ray J's American Grill
10.2020 - 08.2023
Caregiver Support Worker
Orion ISO
03.2020 - Current
Dental Assisting
St. Cloud Technical And Community College