Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Steele

SCOTTSBORO

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

D&A Transportation
Hollywood, AL
04.2026 - Current
  • Managed multi-line phone system, handling inquiries and routing calls to appropriate departments.
  • Scheduled appointments for staff, maintaining an organized calendar and optimizing time management.
  • Implemented filing system improvements, enhancing document retrieval efficiency and overall office organization.
  • Greeted and directed visitors, ensuring positive first impressions and efficient check-in processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Substitute Bus Aide

Scottsboro City School
Scottsboro, AL
03.2025 - Current
  • Assisted students with boarding and disembarking buses safely.
  • Monitored student behavior to ensure a safe and respectful environment.
  • Communicated effectively with drivers and school staff regarding student needs.
  • Provided support for students with special needs during transport.
  • Supported driver adherence to traffic laws by monitoring speed limits, seatbelt usage, and other safety regulations during transit.
  • Documented incidents and submitted reports.

Martha’s Vineyard Hospital
Oaks Bluff, MA
01.2024 - 07.2024
  • Critical Care Access Hospital

WVU Thomas Memorial Hospital
Charleston, West Virginia
06.2023 - 12.2023
  • Level 4 Trauma Center

Highlands Medical Center
Scottsboro, AL
10.2023 - 01.2023
  • (out of work due to work related injury on assignment:2/21–10/23)

Parkridge Medical Center
Chattanooga, TN
11.2020 - 02.2021

Education

Certified Nursing Assistant -

Northeast Alabama Community College
Rainsville, AL
05-2018

General Diploma (GED) - undefined

Germanna Community College
Fredericksburg, VA
05-2013

Pharmacy Technician -

Northeast Alabama Community College
Rainsville, AL
12-2025

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • File management
  • Multitasking and prioritization

Certification

  • American Red Cross
  • Cardiopulmonary Resuscitation (CPR)

Timeline

Receptionist

D&A Transportation
04.2026 - Current

Substitute Bus Aide

Scottsboro City School
03.2025 - Current

Martha’s Vineyard Hospital
01.2024 - 07.2024

Highlands Medical Center
10.2023 - 01.2023

WVU Thomas Memorial Hospital
06.2023 - 12.2023

Parkridge Medical Center
11.2020 - 02.2021

General Diploma (GED) - undefined

Germanna Community College

Certified Nursing Assistant -

Northeast Alabama Community College

Pharmacy Technician -

Northeast Alabama Community College